Customer Testimonials

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DealerRater May 28, 2024

Brigette Cagle and the whole service department are awseome. They all take good care of me when I visit. Brigette always go above and beyond. Brigette need a raise for her exceptional customer service.

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DealerRater May 22, 2024

Bridgette Cagle always give awesome customer service. Bridgette goes over and beyond to help me everytime I come to the dealer. All the workers in the service department is awesome.

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DealerRater May 18, 2024

Very clean facility, modern. Bathrooms are nice. Staff is nice. Kid friendly. Would recommend to a friend

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DealerRater May 10, 2024

The customers service team was so awesome. They were able to answer all my questions.

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DealerRater May 10, 2024

Bridgette was amazing as ALWAYS! She was kind and very empathetic at the time of receiving my pick-up call. My husband was unexpectedly admitted to ICU that morning, and she was just wonderful in working with me on pick-up time that was not at all how we planned for our day to go! I purchased my Jeep from a different dealer, but when the time comes for a new one I'm definitely coming to Herberts because of your service department!

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DealerRater May 10, 2024

Bridgette with the service department always helps to get me right in snd her service team is wonderful.

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DealerRater May 2, 2024

Bridget was a tremendous help to me in getting my truck taken care of she deserves San A+

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DealerRater Apr 28, 2024

Service department provided quick and efficient service. Came in for an oil change and was able to get a recall completed as well as a tire rotation.

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DealerRater Apr 27, 2024

Great service will go back agajn. Customer service was great and the clerk was very friendly

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DealerRater Apr 26, 2024

Service was quick and easy,was given explanation of work that was done. Waiting area was good

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DealerRater Apr 23, 2024

Every thing was great, very professional. Clean facility. My kid enjoyed the snacks. Will use the place again.

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DealerRater Apr 22, 2024

It's always a pleasure to speak with Bridgette in the Service Center Dept. She's always professional with excellent customer service skills.

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DealerRater Apr 21, 2024

Service writer and her crew are very fast and thorough. They keep me informed along the way.

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DealerRater Apr 20, 2024

Kind and friendly staff. Friendly and professional environment. Will definitely use this service center again for future needs.

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DealerRater Apr 19, 2024

Great please workers are very nice. Fast at getting my car in and back out to me. Thank you.

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DealerRater Apr 14, 2024

Good home town people, helpful and friendly, top notch customer service I had questions about my truck ,they knew the answers.

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DealerRater Apr 14, 2024

Excellence from Bridget and the service department is outstanding. Bridget and the service department is one of the many reasons i keep coming to this dealership. Job well done ladies and gentlemen.

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DealerRater Apr 13, 2024

Took my truck there several times. Always done a fantastic job and nice. Best dealership I know for professionalism and southern charm.

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DealerRater Apr 1, 2024

Awesome job!!! I appreciate the diligence to fix my car. Thank you all so much.

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DealerRater Mar 26, 2024

Bridgette and the team in Natchitoches are great! She always tries to help my family out with service, even if they are super busy and short handed. They usually are short on rentals, BUT she does not hesitate to setup a ride to get us back home. They were even nice enough to drop off our Jeep to my wife, while I was at work! Great people and service!

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DealerRater Mar 25, 2024

Staff was helpful, professional, and courteous. They were responsive to all of my questions and concerns .

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DealerRater Mar 23, 2024

Bridget provides excellent support services and she’s knowledgeable about the services I needed performed

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DealerRater Mar 17, 2024

SERVICE DEPT WAS VERY GOOD, PROFESSIONAL. HAD OIL CHANGE AND TIRE ROADTATED. ALSO HEAD LIGHTS ADJUSTED

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DealerRater Mar 11, 2024

Service was absolutely extraordinary. They were very timely. Extremely considerate. They provided coffee and snacks while they changed the oil and checked with me before continuing service when they saw anything else needed to be addressed.

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DealerRater Mar 5, 2024

The service advisor was absolutely wonderful. She was exceptionally respectful and helpful. I will continue to be back.

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DealerRater Mar 4, 2024

As always, the service department was great and finished my truck quickly even though I didn't have an appointment.

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DealerRater Feb 29, 2024

I purchased a new Jeep Gladiator from the Natchitoches dealership. It was a great experience. Thanks to Deakin and Rick as well as the other team members for making this an easy process.

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DealerRater Feb 29, 2024

Herbert’s service department was able to get me in and out quickly. Always friendly.

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DealerRater Feb 29, 2024

The service department staff at Herbert are great! I drive an hour to go here instead of going to my local CDJR!

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DealerRater Feb 24, 2024

Good experience. Wait time was reasonable. Costumer service was great, Ms Bridget was excellent and took good care of my issue

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DealerRater Feb 22, 2024

They took us without appointments, made us feel comfortable, nicest people, we will be back for all service awesome

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DealerRater Feb 22, 2024

We had a long wait but it was understandable. One of the techs had a family emergency. They took care of us and we will be back.

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DealerRater Feb 22, 2024

Stress free experience. Much faster than expected. Comfortable waiting area. Very happy with staff and service.

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DealerRater Feb 19, 2024

Got me in on short notice and had the repairs done within a couple hours. Bridgette was a pleasure to deal with. Very nice and knowledgeable!

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DealerRater Feb 16, 2024

Easy to work with and they were up front with the whole deal. Very pleased with my saleman

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DealerRater Feb 10, 2024

A good service and on time rent a another car did not have a wait

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DealerRater Feb 8, 2024

Everyone was very professional I was pleased with the word I'll definitely come back

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DealerRater Feb 4, 2024

It was great and on time too did not have to wait a long time for service

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DealerRater Feb 3, 2024

as always excellent service. Friendly and very nice in every way possible. thanks so much.

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DealerRater Feb 1, 2024

Bridget was fantastic always nice and curious and with a smile on her face. thank you

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DealerRater Jan 31, 2024

The staff and service team at Hebert Jeep in Natchitoches, Louisiana did a great job on service when we brought our Jeep Grand Cherokee in for the oil change recently. Bridgette Cagle is very professional and efficient every time we bring our vehicle in for service. We recommend this team for any vehicle service!

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DealerRater Jan 28, 2024

I’ve been doing business with them since 2014. I wouldn’t go anywhere else. They are always friendly and helpful.

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DealerRater Jan 26, 2024

It’s was good and on time with their service I was very happy and a good job well done on my ram truck too

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DealerRater Jan 26, 2024

Took care of my needs in a timely manner. The services I received were prompt and efficient.

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DealerRater Jan 18, 2024

Go ole fashion service thank you for in and out service one day all you need

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DealerRater Jan 14, 2024

Bridgette is always a pleasure to work with. Fast service and can always depend on the work to be quality.

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DealerRater Jan 13, 2024

Very helpful and nice! They stayed open late to help me get my jeep fixed.

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DealerRater Jan 6, 2024

The service lady was excellent. She told that it would be just a few minutes before they could get our truck on the rack. She let me know what was wrong with my window and ordered the part.and was very friendly. Could not ask for better service From the service lady.

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DealerRater Jan 5, 2024

Service writer is always attentive and willing to help accommodate the customer as much as possible. Technicians are very informative and knowledgeable.

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DealerRater Jan 1, 2024

Went above and beyond my requested maintenance. Always kind and considerate during the process including updates of the work being done

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DealerRater Dec 30, 2023

Needs more service techs in order to satisfy the amount of service related work in a reasonable manner.

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DealerRater Dec 24, 2023

Bridget and the staff in the service department were amazing when I came in after an accident in my new Cherokee

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DealerRater Dec 23, 2023

Fast friendly service. Deakin was great to work with. The staff was very friendly as well.

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DealerRater Dec 22, 2023

The service rep that helped me was very friendly and knowledgeable. My issue was not able to be fixed diue to backorder on the fluid required and so I will be contacted when it comes in.

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DealerRater Dec 22, 2023

Great job.Wait time wasn't long.l appreciated their perfection . Thank you very much

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DealerRater Dec 16, 2023

Service was good I have no complaints. They did the job in a decent amount of time.

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DealerRater Dec 13, 2023

Very quick drop off and pick up. Excellent customer service as always! Will definitely be back.

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DealerRater Dec 11, 2023

They were very pleasant to deal with. They met all my needs. Friendly service department.

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DealerRater Dec 10, 2023

This dealership being new is absolutely inviting. I was so pleased with the customer service and the overall atmosphere of this dealership. I will absolutely recommend my friends and family to shop here for their next car purchase.

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DealerRater Dec 10, 2023

Very clean,well laid out, took a little long to get parts, once there, service was good

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DealerRater Dec 8, 2023

Excellent customer service at all times! The entire staff is always fantastic! Very satisfied! I’m very happy!

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DealerRater Dec 8, 2023

My visit to your dealership was very nice and each person I talked to was nice as well.

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DealerRater Dec 2, 2023

Was super courteous knowledgeable and very professional, service intake dept and mechanic keep me informed through out my experience with Herbert Thanks

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DealerRater Dec 1, 2023

Friendly service tech and work completed in a timely manner on the day truck was brought in

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DealerRater Dec 1, 2023

Everyone was very nice and professional. Truck was fixed and ready to go quickly even when I didn't have an appointment.

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DealerRater Nov 30, 2023

Absolutely the best place to have any work done to my vehicle. They’re always so kind, quick, and their waiting area is very inviting. The little time I do have to wait there, it’s always been a nice experience. Everything in their waiting area is clean, works, and they keep refreshments stocked.

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DealerRater Nov 23, 2023

Courteous and prompt service with quality and a smile! Knowledgeable staff. Will definitely be back!

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DealerRater Nov 22, 2023

Our service advisor, Bridgette is great! She makes our service experiences easy and hassle free.

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DealerRater Nov 2, 2023

A nice place they helped you out with service and others things they can do

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DealerRater Oct 31, 2023

Hands down the most courteous, helpful staff! The waiting area & beverages was also a plus!

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DealerRater Oct 28, 2023

Great customer service, and the facility is so nice and clean. My husband and I enjoyed the wait.

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DealerRater Oct 27, 2023

Service writer and her team took my vehicle in and performed the service in good time.

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DealerRater Oct 23, 2023

Bridgette is always the friendliest and most helpful. She goes out of her way to make sure everything is done right, couldn't ask for better service. She is very knowledgeable. In fact everyone in the Service Center is a pleasure to deal with

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DealerRater Oct 21, 2023

Friendly people excellent service,clean dealership,I was offered coffee and Bridget explained work being done.

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DealerRater Oct 20, 2023

I had my car serviced and I was pleased with everything. I will return. Thanks

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DealerRater Oct 19, 2023

We had a few adjustments needed on the Durango. The parts were ordered. We got the call to stop by at our convenience to get them put on. The service department got right to it when we arrived.

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DealerRater Oct 18, 2023

I called got an appointment fast -the lady was very nice and accommodating-she kept me updated on everything and the work was done fast-if we ever have a problem hopefully not but we will be back-the lady was excellent thank you

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DealerRater Oct 16, 2023

They are knowledgeable, and courteous, fills you in on what's going on with your vehicle and services as quickly as possible.

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DealerRater Oct 15, 2023

Ms Bridgette was awesome getting me in and getting me a loaner vehicle. They got me fixed and out in a timely manner. They were so polite and helpful.

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DealerRater Oct 14, 2023

Very clean and comfortable, polite employees. Service department was very helpful and completed the service timely.

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DealerRater Oct 13, 2023

Bought new tires for my Rebel at a great price. The parts department had great customer service and got my tires the next the next day. The service department got my tires installed quickly. Everyone at the dealership was courteous and helpful! Highly recommend.

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DealerRater Oct 8, 2023

At this place they act like they are glad that you come not like the ones in texas

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DealerRater Oct 2, 2023

Dearlership was courteous. Took charge of my situation in a timely manner. Fixed everything that was wrong with my suv.

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DealerRater Sep 30, 2023

the parts were ordered and arrived quickly. got my truck back the next day. this is my first business with the new dealership and i will continue to do my business here. they are good people and willing to help when needed.

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DealerRater Sep 25, 2023

I always receive great service. The works are professional and friendly. I will continue to take my vehicle here for all its needs.

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DealerRater Sep 24, 2023

Attendant on duty was cordial and the space to wait was excellent. Quick service and we were out and on our way home. No service was performed before showing us the condition of the item and the cost for replacement was okayed by us.

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DealerRater Sep 23, 2023

Very fast and friendly service. The lady at the front desk was very helpful during my time there.

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DealerRater Sep 15, 2023

Mrs.Brigette is very professional and loyal to us customer's and we don't deal with no hidden cost

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DealerRater Sep 15, 2023

Service department is always fast and friendly. I dropped off my truck, was offered a ride, and before I got settled in at work they were calling to let me know it was ready. Will definitely be coming back!

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DealerRater Sep 15, 2023

Bridget In service always makes sure we have a positive experience and never service our vehicles anywhere else!

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DealerRater Sep 14, 2023

Service was professional and my needs were expedited by the friendly staff. Bridget in parts was super helpful!

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DealerRater Sep 13, 2023

Since 2017, I have had nothing but great experiences with Heberts. From sales to service it has always been a great experience.

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DealerRater Sep 12, 2023

Colton and Greg were great. Will use them again in the future. Great and quick service.

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DealerRater Sep 12, 2023

Great customer reps. Bridget is so nice and helpful. Herbert couldn’t ask for a better person to work there. She definitely deserves a raise. Every time I’ve come in to get serviced, she always goes exceedingly above her job. Thank you Bridget and Herbert staff.

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DealerRater Sep 10, 2023

I was eased with the accurate price quote, quality of work and professionalism of the staff.

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DealerRater Sep 8, 2023

Great, quick and efficient service, Colton and Greg are great! Will use them again in the future!

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