Customer Testimonials
Bridgett Cagle and the Service Team did a good job with our Jeep Grand Cherokee. They changed the oil and took care of a recall we had on our vehicle.
Bridgette Cagle always give awesome customer service. Bridgette goes over and beyond to help me everytime I come to the dealer. All the workers in the service department is awesome.
Very clean facility, modern. Bathrooms are nice. Staff is nice. Kid friendly. Would recommend to a friend
The customers service team was so awesome. They were able to answer all my questions.
Bridgette was amazing as ALWAYS! She was kind and very empathetic at the time of receiving my pick-up call. My husband was unexpectedly admitted to ICU that morning, and she was just wonderful in working with me on pick-up time that was not at all how we planned for our day to go! I purchased my Jeep from a different dealer, but when the time comes for a new one I'm definitely coming to Herberts because of your service department!
Bridgette with the service department always helps to get me right in snd her service team is wonderful.
Bridget was a tremendous help to me in getting my truck taken care of she deserves San A+
Service department provided quick and efficient service. Came in for an oil change and was able to get a recall completed as well as a tire rotation.
Great service will go back agajn. Customer service was great and the clerk was very friendly
Service was quick and easy,was given explanation of work that was done. Waiting area was good
Every thing was great, very professional. Clean facility. My kid enjoyed the snacks. Will use the place again.
It's always a pleasure to speak with Bridgette in the Service Center Dept. She's always professional with excellent customer service skills.
Service writer and her crew are very fast and thorough. They keep me informed along the way.
Kind and friendly staff. Friendly and professional environment. Will definitely use this service center again for future needs.
Great please workers are very nice. Fast at getting my car in and back out to me. Thank you.
Good home town people, helpful and friendly, top notch customer service I had questions about my truck ,they knew the answers.
Excellence from Bridget and the service department is outstanding. Bridget and the service department is one of the many reasons i keep coming to this dealership. Job well done ladies and gentlemen.
Took my truck there several times. Always done a fantastic job and nice. Best dealership I know for professionalism and southern charm.
Awesome job!!! I appreciate the diligence to fix my car. Thank you all so much.
Bridgette and the team in Natchitoches are great! She always tries to help my family out with service, even if they are super busy and short handed. They usually are short on rentals, BUT she does not hesitate to setup a ride to get us back home. They were even nice enough to drop off our Jeep to my wife, while I was at work! Great people and service!
Staff was helpful, professional, and courteous. They were responsive to all of my questions and concerns .
Bridget provides excellent support services and she’s knowledgeable about the services I needed performed
SERVICE DEPT WAS VERY GOOD, PROFESSIONAL. HAD OIL CHANGE AND TIRE ROADTATED. ALSO HEAD LIGHTS ADJUSTED
Service was absolutely extraordinary. They were very timely. Extremely considerate. They provided coffee and snacks while they changed the oil and checked with me before continuing service when they saw anything else needed to be addressed.
The service advisor was absolutely wonderful. She was exceptionally respectful and helpful. I will continue to be back.
As always, the service department was great and finished my truck quickly even though I didn't have an appointment.
I purchased a new Jeep Gladiator from the Natchitoches dealership. It was a great experience. Thanks to Deakin and Rick as well as the other team members for making this an easy process.
Herbert’s service department was able to get me in and out quickly. Always friendly.
The service department staff at Herbert are great! I drive an hour to go here instead of going to my local CDJR!
Good experience. Wait time was reasonable. Costumer service was great, Ms Bridget was excellent and took good care of my issue
They took us without appointments, made us feel comfortable, nicest people, we will be back for all service awesome
We had a long wait but it was understandable. One of the techs had a family emergency. They took care of us and we will be back.
Stress free experience. Much faster than expected. Comfortable waiting area. Very happy with staff and service.
Got me in on short notice and had the repairs done within a couple hours. Bridgette was a pleasure to deal with. Very nice and knowledgeable!
Easy to work with and they were up front with the whole deal. Very pleased with my saleman
A good service and on time rent a another car did not have a wait
Everyone was very professional I was pleased with the word I'll definitely come back
It was great and on time too did not have to wait a long time for service
as always excellent service. Friendly and very nice in every way possible. thanks so much.
Bridget was fantastic always nice and curious and with a smile on her face. thank you
The staff and service team at Hebert Jeep in Natchitoches, Louisiana did a great job on service when we brought our Jeep Grand Cherokee in for the oil change recently. Bridgette Cagle is very professional and efficient every time we bring our vehicle in for service. We recommend this team for any vehicle service!
I’ve been doing business with them since 2014. I wouldn’t go anywhere else. They are always friendly and helpful.
It’s was good and on time with their service I was very happy and a good job well done on my ram truck too
Took care of my needs in a timely manner. The services I received were prompt and efficient.
Go ole fashion service thank you for in and out service one day all you need
Bridgette is always a pleasure to work with. Fast service and can always depend on the work to be quality.
Very helpful and nice! They stayed open late to help me get my jeep fixed.
The service lady was excellent. She told that it would be just a few minutes before they could get our truck on the rack. She let me know what was wrong with my window and ordered the part.and was very friendly. Could not ask for better service From the service lady.
Service writer is always attentive and willing to help accommodate the customer as much as possible. Technicians are very informative and knowledgeable.
Went above and beyond my requested maintenance. Always kind and considerate during the process including updates of the work being done
Needs more service techs in order to satisfy the amount of service related work in a reasonable manner.
Bridget and the staff in the service department were amazing when I came in after an accident in my new Cherokee
Fast friendly service. Deakin was great to work with. The staff was very friendly as well.
The service rep that helped me was very friendly and knowledgeable. My issue was not able to be fixed diue to backorder on the fluid required and so I will be contacted when it comes in.
Great job.Wait time wasn't long.l appreciated their perfection . Thank you very much
Service was good I have no complaints. They did the job in a decent amount of time.
Very quick drop off and pick up. Excellent customer service as always! Will definitely be back.
They were very pleasant to deal with. They met all my needs. Friendly service department.
This dealership being new is absolutely inviting. I was so pleased with the customer service and the overall atmosphere of this dealership. I will absolutely recommend my friends and family to shop here for their next car purchase.
Very clean,well laid out, took a little long to get parts, once there, service was good
Excellent customer service at all times! The entire staff is always fantastic! Very satisfied! I’m very happy!
My visit to your dealership was very nice and each person I talked to was nice as well.
Was super courteous knowledgeable and very professional, service intake dept and mechanic keep me informed through out my experience with Herbert Thanks
Friendly service tech and work completed in a timely manner on the day truck was brought in
Everyone was very nice and professional. Truck was fixed and ready to go quickly even when I didn't have an appointment.
Absolutely the best place to have any work done to my vehicle. They’re always so kind, quick, and their waiting area is very inviting. The little time I do have to wait there, it’s always been a nice experience. Everything in their waiting area is clean, works, and they keep refreshments stocked.
Courteous and prompt service with quality and a smile! Knowledgeable staff. Will definitely be back!
Our service advisor, Bridgette is great! She makes our service experiences easy and hassle free.
A nice place they helped you out with service and others things they can do
Hands down the most courteous, helpful staff! The waiting area & beverages was also a plus!
Great customer service, and the facility is so nice and clean. My husband and I enjoyed the wait.
Service writer and her team took my vehicle in and performed the service in good time.
Bridgette is always the friendliest and most helpful. She goes out of her way to make sure everything is done right, couldn't ask for better service. She is very knowledgeable. In fact everyone in the Service Center is a pleasure to deal with
Friendly people excellent service,clean dealership,I was offered coffee and Bridget explained work being done.
I had my car serviced and I was pleased with everything. I will return. Thanks
We had a few adjustments needed on the Durango. The parts were ordered. We got the call to stop by at our convenience to get them put on. The service department got right to it when we arrived.
I called got an appointment fast -the lady was very nice and accommodating-she kept me updated on everything and the work was done fast-if we ever have a problem hopefully not but we will be back-the lady was excellent thank you
They are knowledgeable, and courteous, fills you in on what's going on with your vehicle and services as quickly as possible.
Ms Bridgette was awesome getting me in and getting me a loaner vehicle. They got me fixed and out in a timely manner. They were so polite and helpful.
Very clean and comfortable, polite employees. Service department was very helpful and completed the service timely.
Bought new tires for my Rebel at a great price. The parts department had great customer service and got my tires the next the next day. The service department got my tires installed quickly. Everyone at the dealership was courteous and helpful! Highly recommend.
At this place they act like they are glad that you come not like the ones in texas
Dearlership was courteous. Took charge of my situation in a timely manner. Fixed everything that was wrong with my suv.
the parts were ordered and arrived quickly. got my truck back the next day. this is my first business with the new dealership and i will continue to do my business here. they are good people and willing to help when needed.
I always receive great service. The works are professional and friendly. I will continue to take my vehicle here for all its needs.
Attendant on duty was cordial and the space to wait was excellent. Quick service and we were out and on our way home. No service was performed before showing us the condition of the item and the cost for replacement was okayed by us.
Very fast and friendly service. The lady at the front desk was very helpful during my time there.
Mrs.Brigette is very professional and loyal to us customer's and we don't deal with no hidden cost
Service department is always fast and friendly. I dropped off my truck, was offered a ride, and before I got settled in at work they were calling to let me know it was ready. Will definitely be coming back!
Bridget In service always makes sure we have a positive experience and never service our vehicles anywhere else!
Service was professional and my needs were expedited by the friendly staff. Bridget in parts was super helpful!
Since 2017, I have had nothing but great experiences with Heberts. From sales to service it has always been a great experience.
Colton and Greg were great. Will use them again in the future. Great and quick service.
Great customer reps. Bridget is so nice and helpful. Herbert couldn’t ask for a better person to work there. She definitely deserves a raise. Every time I’ve come in to get serviced, she always goes exceedingly above her job. Thank you Bridget and Herbert staff.
I was eased with the accurate price quote, quality of work and professionalism of the staff.
Great, quick and efficient service, Colton and Greg are great! Will use them again in the future!