Hebert Jeep Chrysler Dodge Ram
Being a family-owned CDJR dealership in Natchitoches means we hear every question — about buying, financing, trade-ins, service, warranties, and what makes a family-owned dealership different. Here are the straight answers, organized by topic.
What it means to be family owned, who is behind the name on the building, and why it matters when you choose where to buy, sell, or service.
A family-owned car dealership is owned and operated by a single family rather than a corporate or investor-owned chain. Hebert Jeep Chrysler Dodge Ram is owned by the Hebert family through the Hebert Auto Group, a locally-owned group operating since 1981. The group opened the Natchitoches store in May 2023 as its third Northwest Louisiana location, alongside Shreveport and Minden.
The Natchitoches dealership opened in May 2023 as the Hebert family's newest rooftop. While the store itself is recent, the ownership is well established: the Hebert family has operated in the automotive business since 1981.
The Hebert family. Mark A. Hebert Sr. leads the group as President and has held leadership roles including Chairman of the Louisiana Automobile Dealers Association (LADA) and Louisiana State Director to the National Automobile Dealers Association (NADA). The third generation, Beau, Chris and Drew, are actively involved in dealership operations.
The owner's name is on the building, and decisions are made locally by people invested in the community. You get transparent trade valuations, factory-trained service that protects your warranty, and local accountability you cannot get from a 1-800 number or out-of-state corporate office.
What we sell, how to browse, and how the family-owned buying experience differs from a big-box lot or an online platform.
We specialize in new Chrysler, Dodge, Jeep, Ram and Wagoneer vehicles, including Jeep Wrangler, Grand Cherokee, Gladiator and Compass; Ram 1500, 2500 and 3500; Dodge Charger, Challenger and Durango; and Chrysler Pacifica. Our pre-owned inventory includes vehicles from nearly every major manufacturer.
No. While we specialize in Chrysler, Dodge, Jeep, Ram and Wagoneer, our pre-owned inventory includes vehicles from nearly every major manufacturer, including Ford, Chevrolet, GMC, Toyota, Honda and Nissan.
Yes. Our complete new and pre-owned inventory is available at drivehebert.com. You can filter by make, model, year, mileage and price, and see real-time updates.
Yes. Vehicles in transit or on order can be reserved. Contact our sales team at (318) 238-3383 with the model and trim you want, and we can lock in pricing and incentives ahead of arrival.
How we work with regional lenders, how prequalification works, and how Louisiana sales tax interacts with trades.
Yes. Our finance team works with regional and national lenders. You can get prequalified online in seconds with no impact to your credit score, or apply directly through our finance application.
Yes. Our online prequalification takes seconds and has no effect on your credit score. You get a personalized estimate of what you qualify for before you ever step on the lot.
Credit score affects rates and terms, but our finance team works with multiple lenders to find options across the credit spectrum, including bruised-credit and first-time buyer programs. The advantage of a family-owned dealership is a real conversation about your situation instead of an automatic decline from an algorithm.
In Louisiana you pay sales tax only on the difference between your purchase price and trade-in value. For example, on a $40,000 vehicle with a $15,000 trade, you pay tax on the $25,000 difference. This is a real advantage of trading at a Louisiana dealership versus selling separately.
Whether you are trading toward a new purchase or selling outright for cash, how the appraisal works and what makes us different from online platforms.
No. We make cash offers on any vehicle with no purchase required. Sell outright for cash, or trade toward a new or pre-owned Hebert Jeep vehicle. The choice is yours.
We use Kelley Blue Book Instant Cash Offer data combined with real-time market demand, our current inventory needs, and a physical inspection. We show our work, with no black-box pricing.
Most appraisals take about 30 minutes from arrival to written offer. The online instant cash offer takes a couple of minutes, and payment is typically same-day if you accept and bring the vehicle in.
Yes. We regularly handle loan payoffs as part of the sale, including upside-down loans where you owe more than the vehicle is worth. We show you the gap honestly and walk through your options.
Your instant cash offer is good for 7 days at Hebert Jeep. After that, market data may have shifted and we may need to refresh the offer.
Only if the inspection finds something not disclosed online, such as undisclosed accident history, frame damage or mechanical issues. If everything matches, your online offer holds.
Mopar certification, what is actually free, scheduling, and how our service department handles work that goes beyond the original estimate.
No. Our service department is open to anyone, whether you bought your vehicle from us or not. We service any Chrysler, Dodge, Jeep, Ram or Wagoneer vehicle and most other makes and models.
Every purchase includes ongoing access to our service department: factory-trained, Mopar-certified technicians, genuine OEM parts, and a 24-month / unlimited-mile warranty on Mopar service work.
You can schedule online in under a minute or call our service team at (318) 238-3383. Same-day appointments are often available, and express oil changes require no appointment.
Yes. Our factory-trained, ASE-certified technicians can service most makes and models, not just Chrysler, Dodge, Jeep, Ram or Wagoneer. Call (318) 238-3383 to confirm we cover your vehicle.
Yes. Loaner vehicles are available for qualifying repairs and warranty work, and we offer a courtesy shuttle locally. Our waiting lounge has free Wi-Fi, complimentary drinks and snacks, and a mobile charging station.
No. If a technician finds something during your service that was not on the original estimate, we stop the work and call you with a clear explanation and written estimate. You authorize, defer, or decline before we proceed.
How factory warranties work, what extended coverage is available, and how to keep your warranty rights intact through proper service.
Service at Hebert Jeep protects your factory warranty rather than voiding it. All work is performed by factory-trained Mopar technicians using genuine OEM parts, and service records are documented to the manufacturer, satisfying warranty requirements.
All new Chrysler, Dodge, Jeep, Ram and Wagoneer vehicles come with the manufacturer's factory warranty, typically 3-year/36,000-mile bumper-to-bumper plus 5-year/60,000-mile powertrain coverage. Certified pre-owned vehicles include extended manufacturer-backed warranties, and extended service contracts are also available.
Mopar service work performed at Hebert Jeep is backed by a 24-month / unlimited-mile warranty covering parts and labor on the work performed, and it can be honored at any Mopar-certified dealership nationwide.
Call our service department at (318) 238-3383 with your VIN, or use the Mopar recall portal linked from our website. Manufacturer-authorized recall repairs are performed free of charge by certified technicians.
Where to find us, the areas we serve, and what being part of a long-established Northwest Louisiana family group means for you.
We are at 1882 Highway 504, Natchitoches, LA 71457, conveniently located near I-49. The Hebert family also operates Hebert's Town & Country in Shreveport and Minden.
We serve Natchitoches Parish and surrounding Northwest and Central Louisiana, including Natchitoches, Many, Winnfield, Coushatta, Campti, Clarence, Robeline and Provencal, as well as the greater Alexandria area.
Sales: Monday through Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 4:00 PM, closed Sunday. Service and Parts: Monday through Friday 7:30 AM to 5:30 PM, closed weekends. Hours may vary by holiday, so call to confirm.
Sales, Service and Parts can all be reached at (318) 238-3383, or contact us through drivehebert.com.
If your question isn’t here, our team is glad to help — no scripts.
