Hebert Jeep Chrysler Dodge Ram
Hebert Jeep earns recognition the only way it should be earned: from the customers we serve, the manufacturer we represent, and a 45-year family auto group standing behind every transaction. Below is what is independently verifiable and publicly available — no plaques we can’t point to.
Plenty of dealerships hang plaques. The recognition that matters is the kind that only comes from showing up for the same families, day after day. When a customer leaves a five-star review years after their first visit, that is not a marketing achievement — it is a family standard upheld.
Mark A. Hebert Sr., President, has led the family group through decades in the automotive business, and the third generation — Beau, Chris and Drew Hebert — are actively running operations across the group’s three Northwest Louisiana locations. That continuity is why customer recognition compounds: people come back, and they tell their families. Everything below is independently verifiable. We will not list what we cannot point to.
The strongest recognition is issued by independent third parties whose own credibility depends on fairness. Here is what this dealership has earned — verifiable on each platform.
Hebert Jeep maintains a 4.9-star rating on DealerRater across 461 reviews, spanning sales, service and finance. DealerRater verifies reviewers and is the industry’s longest-running independent dealer review platform — review density that takes years to build.
Carfax rates this dealership 4.7 out of 5 stars from roughly 136 verified reviews, with hundreds of customers favoriting the location. Carfax reviews are tied to verified service and purchase records.
The dealership holds an A+ rating with the Better Business Bureau and has committed to the BBB Standards for Trust — an accreditation grade reflecting how the business handles its customers and obligations.
The Natchitoches facility was built with a separate Jeep showroom, a Mopar parts department, a finance center, and a 5-star service center with factory-trained, ASE-certified technicians.
To carry the Chrysler, Dodge, Jeep, Ram and Wagoneer franchises, a dealership must meet manufacturer standards for customer satisfaction, facility certification, and technician training.
Hebert Jeep is an authorized dealer for Chrysler, Dodge, Jeep, Ram and Wagoneer — the full Stellantis portfolio, including premium SUV positioning — with a factory-authorized Mopar service center on site.
The Hebert Auto Group has been locally owned since 1981, operating dealerships in Natchitoches, Shreveport and Minden.
Recognition from peers is its own category. The group’s ownership has been entrusted with two of the most respected leadership positions in the industry.
Mark A. Hebert Sr. has served as Chairman of the Louisiana Automobile Dealers Association — the trade body representing Louisiana’s franchise dealers. An elected leadership position chosen by member dealers, not a sponsored title.
Mark Sr. has also served as Louisiana State Director to the National Automobile Dealers Association, representing the state’s dealers in national policy and industry decisions.
Awards are nice. The question that matters is what they mean for the family about to buy or service a vehicle here. Here is the honest answer.
When you buy from a dealership with hundreds of public reviews, bad behavior shows up publicly within hours. A 4.9 across 461 reviews reflects what experiences are like over many transactions — not a brochure promise.
The ownership’s LADA and NADA roles are not ceremonial. They tie the family’s reputation to representing the industry well at the state and national level — accountability built into how the group operates.
The Heberts are not getting transferred to another market. The advisor who helps you this year is likely here next year. That continuity is what makes long-term relationships — and compounding recognition — possible.
The recognition here comes from reviews accumulated across years, not advertising spend. Below are representative examples of the feedback customers leave on independent platforms.
A representative review describing travelers who stopped in, worked with a salesperson they’d recommend, and traded a vehicle — a recurring theme across the dealership’s review profile.
Representative of public reviews on DealerRater
A representative review describing quick, professional service from first call to finish. Service-department satisfaction is among the most consistent themes in the dealership’s verified reviews.
Representative of verified service reviews on Carfax
A representative review describing multi-vehicle and multi-family loyalty — the long-term relationships that drive the dealership’s recognition over time.
Representative of public customer reviews
