Hebert Jeep Chrysler Dodge Ram
Factory-Certified · Warranty-Protecting · Natchitoches

Service that protects your vehicle — and your warranty.

Whether you bought from us or you’re looking for a service home you can trust, our factory-trained Mopar technicians use the same diagnostic tools and genuine parts the manufacturer requires — the kind of service that preserves your factory warranty instead of voiding it. ASE-certified, in a 5-star service center on Highway 504.

4.9 · DealerRater · 461 reviews CDJR Authorized Dealer Mopar Certified Service Stellantis · Incl. Wagoneer Family-Owned · Hebert Auto Group
Schedule Service

Book online in under 60 seconds.

Same-day appointments are often available, and express oil changes need no appointment — just drive in during service hours.

Who We Serve

However you got here — we’ll take care of you.

Not everyone in our service lane bought their vehicle from us. That is fine. We welcome long-time customers, new arrivals, and drivers shopping for a better service home than the chain shop down the road.

A

I Bought From Hebert Jeep

Welcome back. Your service history, protection plans and warranty coverage are in our system. Schedule online and your advisor sees your record before you arrive.

Schedule Service →

B

I’m Thinking About Trading In

A full service history from our shop transfers directly into your trade valuation. Service here, then let us make you a cash offer when you are ready.

Get trade valuation →

The Mopar Difference

Why certified service actually matters.

“Factory-trained” isn’t a marketing phrase here — it is a certification requiring ongoing training and working on these exact platforms day after day. Here is what that gets you.

01 / Technicians

Factory-Trained Technicians

Certified by Mopar on the exact vehicles you own — specialists who know these platforms inside and out, not general mechanics with a manual on the bench.

02 / Parts

Genuine Mopar Parts

OEM parts built to factory spec, backed by Mopar’s 24-month / unlimited-mile warranty. Aftermarket parts save a few dollars up front and cost hundreds later.

03 / Tools

Manufacturer Diagnostic Tools

Direct access to Mopar’s wiTECH diagnostic system — critical for Jeep 4xe, Ram diesel, and modern CDJR electronics.

04 / Software

Free Software Updates

Your vehicle’s software needs updating like your phone. We push manufacturer-issued updates during routine service — a step independent shops can’t perform.

05 / Warranty

Warranty-Safe Service

Factory warranty maintenance must be documented to stay valid. Our service records keep your coverage intact and make warranty claims simple.

06 / Recalls

Recall Repairs at No Charge

Manufacturer-authorized recall work by certified technicians, completely free. Bring your VIN and we’ll check for open recalls while we’re at it.

What Actually Happens at Your Visit

The honest version — so you know what to expect.

What’s always free

Inspection & Diagnosis Before You Approve Anything

Our complimentary multi-point inspection comes with every visit — tire wear, brake life, fluid condition, battery health, and a vehicle health report. No charge, no obligation, no upsell pressure.

You see what we see. Then you decide what to fix and what to defer.

When we stop and ask

Your Authorization Required Before Extra Work

If a technician finds something not on the original estimate — a worn part discovered during a related repair, a leak revealed once under the vehicle — we stop and call you with a clear explanation and written estimate.

You authorize, defer, or decline. No “we already did it” surprises.

Hebert Jeep vs. The Quick-Lube

Local accountability vs. generic service chains.

A quick-lube can change your oil. So can a corner garage. Neither protects your factory warranty, uses OEM-grade parts, or has the tools for Mopar-specific work.

What you’re gettingHebert Jeep ServiceQuick-Lube / Independent
Factory-trained Mopar technicians?Every technician, every bayRare — usually general mechanics
Genuine OEM parts & fluids?Standard in every serviceAftermarket, often substituted
Manufacturer diagnostic tools?The same tools the factory usesGeneric OBD readers
Warranty-preserving records?Documented to the manufacturerPaper receipt — you keep it
Recall repairs included?Free, by certified techsCannot perform recalls
Loaner vehicles available?For qualifying & warranty workAlmost never
Worried About Your Factory Warranty?

Service that protects your warranty — not voids it.

Getting service at the wrong place can void parts of your factory warranty. Mopar warranties have specific requirements about who does the work, what parts are used, and how records are kept.

If you’re under factory warranty

Your warranty rights, fully preserved

Service at Hebert Jeep is documented to the manufacturer. Mopar-certified technicians, OEM parts and proper records mean your factory warranty stays intact, and covered repairs can be processed at zero cost while you wait.

If your warranty is expired

You still have options

Extended service contracts and protection plans are available for most makes and models, and we will help you understand what is covered. If you are considering trading in, your service history transfers into your trade valuation.

While You Wait

Service shouldn’t ruin your whole day.

Free Wi-Fi

Fast enough to work from

Complimentary Drinks & Snacks

In our waiting lounge

Courtesy Shuttle

Local rides available

Loaner Vehicles

For qualifying repairs

Common Service Questions

Before you come in — answered.

If your question isn’t here, you’ll find more in our full FAQ, or just call our service team.

Do I have to be a Hebert Jeep customer to service my car here?

No. Our service department is open to anyone, whether you bought your vehicle from Hebert Jeep or not. We service any Chrysler, Dodge, Jeep, Ram or Wagoneer vehicle and most other makes and models.

Do you service non-CDJR vehicles?

Yes. Our factory-trained, ASE-certified technicians can service most makes and models, not just Chrysler, Dodge, Jeep, Ram or Wagoneer. Call (318) 238-3383 to confirm we cover your specific vehicle.

How long does a typical oil change take?

An express oil change typically takes 30 to 45 minutes during service hours.

Do you offer loaner vehicles or a shuttle?

Yes. Loaner vehicles are available for qualifying repairs and warranty work, and we offer a courtesy shuttle locally. Our waiting area includes free Wi-Fi, complimentary drinks and snacks, and a mobile charging station.

How do I schedule a recall repair?

Call our service department at (318) 238-3383 with your VIN, or schedule online. Manufacturer-authorized recall repairs are performed free of charge by certified technicians.

Will service at Hebert Jeep affect my factory warranty?

Service at Hebert Jeep protects your factory warranty rather than voiding it. All work is performed by factory-trained Mopar technicians using genuine OEM parts, and service records are documented to the manufacturer. This satisfies warranty requirements and lets covered repairs be processed at no cost to you.

Will you do extra work without asking me first?

No. If our technician finds something during your service that was not on the original estimate, we stop the work and call you with a clear explanation and written estimate. You authorize, defer, or decline before we proceed.

How does your pricing compare to a quick-lube or independent shop?

Our prices are competitive for routine maintenance, with three differences: factory-trained Mopar technicians, genuine OEM parts, and warranty-preserving documentation. For Mopar vehicles specifically, that is the difference between service that keeps your factory warranty intact and service that does not.

Hebert Jeep Chrysler Dodge Ram 31.7321565, -93.1564608.